Your contract may have ended, but the high prices haven't.
We at ADSC never require long term contracts, and our rates rarely change; especially not without proper notice. As a local family business, we rely on dependency and transparency with our customers. Other providers count on their customers to not ask questions.
Read the fine print.
It is typical to loop in equipment costs with monthly monitoring on a security contract. There is nothing wrong with this method: it is a simple financing option. However, some security providers do not adjust the rate even after the equipment is fully paid for. If they do, their monthly rate is most likely still well above ours. We've learned this first hand from customers who have switched to us from their previous service source. It is important for you to ask questions!
Know your contract options/clauses
Security contracts revolve around three factors: down payment, payment per month, and how many years you are contractually obligated to make payments. For instance, the less money you put down, the longer your contract or higher monthly rates. These lengthy contracts make it easy for some providers to hide hidden fees and up-charges spread out over years. Others have restrictions for what you can do with the system over that period, as well.
Costs can incur when you want to move the system or add devices.
- Moving your system always has costs involved. You have to pay for the transfer of devices and the reprogramming by your security provider. However, some contracts do not allow the movement of your system. Instead, you may be required to purchase a whole new system, or they renew your contract: locking you into another 3-5 years. Adding devices to your system could result in a contract renewal, along with installation fees. Be sure to enquire about these topics.
To be clear: we are not accusing any particular company of misleading costs. We are only suggesting that you, as the consumer, are aware of these issues in the security system industry.